Terms and Conditions

Welcome to Codex Comms Systems Private Limited ("Company," "we," "us," or "our"). These Terms and Conditions govern your use of our services and website (the "Services"). By accessing or using the Services, you agree to comply with these terms.

This document is an electronic record in terms of the Information Technology Act, 2000, and rules thereunder, as applicable, and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, requiring the publishing of rules and regulations, privacy policy, and Terms of Use for access or usage of the domain name https://codexcomms.com/ ("Website"), including the related mobile site and mobile application (hereinafter referred to as "Platform").

The Platform is owned by CODEX COMMS SYSTEMS, a company incorporated under the Companies Act. Your use of the Platform and services and tools are governed by the following terms and conditions ("Terms of Use") as applicable to the Platform, including the applicable policies incorporated herein by reference. By merely using the Platform, you are contracting with the Platform Owner, and these Terms of Use constitute your binding obligations with the Platform Owner.

Key Terms

• Accessing, browsing, or otherwise using the Platform indicates your agreement to these Terms of Use. Please read them carefully before proceeding.
• You agree to provide true, accurate, and complete information during registration and afterward.
• You acknowledge that the information and materials on the Platform are provided "as is" and may contain inaccuracies or errors. We expressly exclude liability for any inaccuracies to the fullest extent permitted by law.
• Your use of the Services is entirely at your own risk, and you agree to independently assess whether the Services meet your requirements.
• Unauthorized use of the Platform or its Services may result in actions under applicable laws and these Terms of Use.

Third-Party Links

The Platform may contain links to third-party websites. Accessing these links is at your own discretion, and such access is governed by the terms, privacy policy, and other policies of those third-party websites. These links are provided for informational purposes only.

Indemnification

You agree to indemnify and hold harmless the Platform Owner, its affiliates, and their respective officers, directors, agents, and employees from any claim or demand, including reasonable attorney's fees, arising from your breach of these Terms of Use, violation of any law, or infringement of any third-party rights.

Force Majeure

Neither party shall be held liable for any failure to perform any obligation under these Terms if prevented or delayed by a force majeure event.

Governing Law

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of India.

Contact Information

All concerns or communications relating to these Terms must be communicated to us using the contact information provided on this website.

Refund and Cancellation Policy

This refund and cancellation policy outlines how you can cancel or seek a refund for a service that you have availed from the Company. Under this policy:

• Cancellation requests will only be considered if made within 5 days of purchasing the service. However, cancellation requests may not be entertained if the service has already been delivered or significant work has commenced on the requested service.
• If you are dissatisfied with the service provided, please report the issue to our customer service team within 5 days of service delivery. Our team will review your complaint and take appropriate action, which may include revisions or partial refunds based on the case.
• In the event of non-performance or incomplete service delivery due to issues on our part, you may be eligible for a refund after a thorough review by our team.
• Refunds approved by Codex Comms Systems Private Limited will be processed within 7 days and credited to your original payment method.

General Terms

Additional terms and conditions may apply to specific services provided by the Company. Please review them where applicable.

Codex Comms Systems Private Limited
Email: [email protected]